Streamlining insurance with speed:

building portals with low-code development

Problem Statement

Core systems, while powerful for managing complex insurance data and calculations, are often not user-friendly for everyday customer interactions. Portals bridge this gap by providing a user-friendly interface on top of the core system's functionalities.

  • Rigid CORE applications resulting in complexity to provide change
  • Lack of design modularity building user persona based experience
  • Poor efficiency leading to delay in responding to customer requests
  • Digitalization of manual process like claims initiation, customer service, etc
  • Lack of self-service capabilities

Solutions

FloBuild address this by offering a user-friendly interface built for speed. customers gain self-service options and easy access to data, while insurers benefit from streamlined workflows and centralized data within the portal. This translates to improved efficiency for agents and a smoother experience for policyholders. Finally, our approach allows insurers to adapt quickly to changing regulations and innovate with new features, keeping them agile in a dynamic market.

Advantages:

  • Faster Customer Service: Low-code development allows for rapid creation of self-service features, empowering customers to manage policies, make payments, and access information 24/7
  • Enhanced Operational Efficiency: Streamlined workflows within the portal automate tasks like policy renewals and basic claim submissions
  • Improved Customer Experience: A user-friendly portal provides transparency and convenience. Customers can access policy details, track claims, and communicate with agents directly through the portal, leading to a more positive experience
  • Increased Agility: FloBuild LCNC platform, allows insurers to make quick changes to the portal to accommodate new regulations, introduce new products, or integrate with emerging technologies, keeping them competitive in a dynamic market
  • Reduced Development Costs: Compared to traditional coding, low-code development requires less technical expertise, leading to faster development cycles and lower overall costs for building and maintaining the insurance portal.

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