Heavy equipment leasing embraces digital transformation with a low-code platform

Problem Statement

Traditional heavy equipment leasing companies face a crucial turning point. Manual processes, paper-based workflows, and limited data visibility hamper operational efficiency and customer satisfaction. Keeping pace with a digitally-driven market requires a transformation.

  • The legacy system conundrum: Struggling with vast amounts of data and processes locked away in silos
  • The human factor and digital adoption: Encouraging user adoption of new digital tools and fostering a culture of digital literacy within an organization
  • Catering to diverse equipment needs: With a wide variety of equipment types, each with unique maintenance schedules, operational considerations, and potential risks

Solutions

With FloBuild we enabled integrations with organization portal’s, user-friendly interfaces encouraged adoption, and modular portal design can accommodate different equipment types, propelling traditional silo process to a powerful workflow automated process towards a successful digital future.

Advantages:

  • Streamlined workflows:The portal automates key processes like online applications, credit checks for customers, and lease approvals, significantly reducing manual work and accelerating turnaround times
  • Customized process automation:Flexible workflows can be tailored to specific equipment types, accommodating unique maintenance schedules, risk assessments, and data capture requirements
  • Automated notifications:Real-time notifications keep all parties informed, reminding lessees of upcoming payments, maintenance due dates, and insurance renewals
  • Enhanced customer service:A self-service portal empowers customers to manage their leases online, submit maintenance requests, access important documents, and track equipment location. Built-in surveys and feedback forms, allowing for continuous customer feedback and enabling identify areas for improvement
  • Improved scheduling efficiency:Online scheduling tools within the portal facilitate equipment reservations, maintenance service appointments, and on-site delivery coordination, optimizing scheduling

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