Integrate your marketing and sales goals. FloDock CRM helps marketing function to qualify leads through smart campaigns and artificial intelligence-based recommendations.
Its important to work with the right customers and follow your customer sentiments and digital footprints.
Nurture your leads, learn and align better with your customers.
Run campaigns and analytics, and unearth and measure the effectiveness of each campaign.
You choose a channel; we help you to tap the benefits.
Automating lead & contact management and bringing all pre-sales, sales and account management functions into one system of insights.
Integrate with multiple channels and start managing your right leads with intelligence-based recommendations.
Collaborate better to develop compelling reasons for your customer to buy in.
Manage your contacts, run campaigns to nurture for visibility and conversion.
Know your customer and serve your customer better through smart help desk solutions.
Voice and text based sentimental analysis of your customers through multiple channels.
Integrate voice, email, text messages, WhatsApp conversations and super charge your customer service.
SLA based ticketing system to drive critical operations.
Unearth intelligence from your customer feedbacks.
Run analytics on customer feedback and adapt to stay on top of the “voice of your customers”
Stay in touch with your customers as well as internal stakeholders for seamless and transparent communication.
Real time sales updates and collateral sharing for greater efficiency.
Multi channel chats with seamless integration to CRM system or any core system.
Record all conversations at every single touch point with your customers.
Integrate softphones, record calls for training or enable sentiment analysis.
Too tired of writing notes? Just record and save the conversations on the go.