Digital customer management
Empower your insurance business with next-level customer
management
Transform your customer journey with a comprehensive solution built for the
digital age.
- Drive Efficiency with Automation:Leverage AI-powered chatbots to
streamline
processes, free up agents, and provide 24/7 support.
- Seamless Onboarding & Servicing:Create a frictionless experience from
quote
to claim, fostering customer satisfaction and loyalty.
- Personalized Customer Lifecycle Management: Tailor your approach to
individual needs, fostering deeper relationships and driving growth.
- Boost Top Line for Retail & Corporate: Automate tasks, personalize
interactions, and empower agents to close more deals and retain
customers.
Benefits
- Faster onboarding & service:Happy customers with a smooth journey,
leading
to increased satisfaction and retention.
- Reduced Operational Costs:Streamlined processes free up resources and
cut
down on unnecessary expenses.
- Empowered Agents:A focus on high-value interactions allows agents to
provide
exceptional service.
- Increased Revenue: Improved customer engagement and sales opportunities
lead
to top-line growth across retail and corporate segments.
Partner with us to unlock the full potential of digital customer management in the insurance industry.
Digital customer management
Solution Availability
- Hyper Automate
- Customer Onboarding
- Policy Issuance
- Customer Service
- Customer Relationship Management
- New Leads Acquisition
- Manage Leads and Customers
- Targeted Campaigns
- Analytics
- AI/ML based Product Prediction for retail and corporate customers.
Business transformation through Low Code
- Unleash the Future of Work:Modernize operations with innovative portals, automated workflows,and seamless API integrations.
- Boost Efficiency & Agility:Empower your team with digital solutions that seamlessly connect and automate your core applications.
- Simplify & Scale with Confidence: Chatbots answered frequently asked questions (FAQs) about policies, coverage, billing, and other insurance-related topics. They could also escalate complex inquiries to human agents.
Benefits
- Enhanced Efficiency:Automating processes and seamlessly integrating systems reduce manual work, streamline workflows, and free up your team to focus on high-value tasks. This translates to quicker turnaround times, improved accuracy, and a more efficient use of resources.
- Improved Customer Experience: Innovative portals and automated solutions can provide intuitive interfaces, self-service options, and faster response times for your customers. This leads to increased satisfaction, improved engagement, and stronger customer relationships.
- Increased Scalability and Agility:Modular digital solutions allow you to easily adapt your operations to changing needs. With seamless integrations, you can readily add new functionalities and processes without disrupting your existing systems. This fosters greater flexibility and allows you to scale your business effectively.
Business transformation through Low Code
Solution Availability
- Customer Portal
- Broker Portal
- Mobile / TAB Ready Business Process Management
- Forms and Workflow Management
- Process Automation
- Process Digitalization
- API Integration for CORE Platform
Conquer Chaos and Empower Growth with Enterprise Content Management (ECM) for Insurance
- Unify your Insurance Ecosystem:Centralize all your documents (policies, claims, emails) for seamless access, retrieval, and collaboration.
- Automate for Efficiency: Streamline workflows, automate approvals, and empower your team to focus on high-value tasks.
- Enhance Compliance & Security:Meet regulatory requirements with secure document storage, access control, and comprehensive audit trails.
Benefits
- Boost Efficiency:Automate processes, reduce administrative burden, and achieve faster turnaround times.
- Empower Your Team:Free up your team to focus on high-value tasks and provide exceptional customer service.
- Strengthen Compliance & Security:Ensure regulatory compliance and confidently protect sensitive data with robust security measures.
Conquer Chaos and Empower Growth with Enterprise Content Management (ECM) for Insurance
Solution Availability
- AI/ML backed proprietary OCR for digitalization
- Storing, Retrieval of all Insurance Policy Documents
- Smart Search Functionality with versioning
- Web forms for Digitalization
